Toate comenzile vor fi livrate utilizand serviciile companiilor Nemo Express pentru transport intern, iar pentru transport international DHL Express.
Transportul in Romania este 12 Ron (Nemo Express), iar timpul de procesare este 1-3 zile lucratoare.
Pentru comenzile internaționale folosim serviciile DHL Express, taxa se calculează la checkout după selectarea adresei de livrare, a codului poștal, a orașului și a țării, iar transportul devine gratuit pentru comenzile de peste 670 RON (~ 150 Eur).
Puteti verifica timpul de livrare pentru comenzile internationale. here – delivery times –
For orders over 300 RON, delivery is free in Romania.
Payment is due upon shipment or by paying online by credit card, payment is secure plationline.ro
For card payments, the transaction will appear on your statement with the name [iehanacosmetics.com]
For orders paid by card the amount will be returned to the same card used for the transaction, within maximum 30 days of acceptance of the return.
After canceling a transaction card, the issuing bank will release the blocked client’s account within 1-30 days, depending on its policy.
Products can be returned within 5 days of receipt of the package only if:
Parcels shows severe damage
The products were shipped / invoiced wrong
Products manufacturing defects
The products have the wrong specifications ordered by customers;